MAYN Games - Support

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MAYN GAMES

Security

1) How to tell if X-Trap is running?

X-Trap will run automatically after you start Twelve Sky 2. Once Twelve Sky 2 is running, you should see the X-Trap symbol (highlighted in red) in your system tray. If X-Trap does not run, the Twelve Sky 2 game client will not start. In that event, you will receive the following error messages:

2. a) What if I get an X-Trap [10-0300-00002EE7-200] Error?

The following error means that X-Trap was unable to connect to the X-Trap patch server. Please ensure that your firewall and antivirus settings allow X-Trap to access the patch server.

2. b) What if I get an “[X-TRAP] Patch module can not be loaded in the memory. Please, try it again. [0030003:00000C1]” error message?

Your XPva03.dll file in the Twelve Sky 2 directory (usually “C:\MAYN Games\TwelveSky 2”) has been corrupted. Please uninstall and reinstall the game client.

2. c) What if I get an X-Trap [02-0300-00000424-502] Error?

You are encountering this error message due to either your firewall settings or administrator settings.
Please ensure that:

Your firewall is disabled
You have administrator rights enabled on your computer
- To do so:
- Goto > Start > Log Off
- Log on to an account with administrator rights

2. d) What if I get an X-Trap [05-0400-00000000-203] Error?

You are encountering this message because X-Trap has detecting an exploit program running on your computer. Please disable all such programs, or scan your computer for viruses.

2. e) What if I do not receive an error message and Twelve Sky 2 does not start after clicking on “Game Start” on the launcher?

Please perform the following steps:

Restart the computer and re-run the launcher.
Ensure your internet is working (try accessing our website www.12sky2.com).
Ensure your antivirus and firewall are not conflicting with X-Trap.
Ensure you have no viruses on your computer.
Ensure you are not running any bot or hacking programs.

If you have performed the above steps but are still unable to run Twelve Sky 2, please send us a ticket.

3) What to do with X-Trap log files?

X-Trap log files are created in your X-Trap directory (usually: C:\MAYN Games\TwelveSky2\XTrap) whenever X-Trap encounters an error. Please do not delete these log files as they may come in useful in helping you solve your problems with X-Trap.